Even though the customer will always be right, shoplifters, fraudsters and other retail criminals will usually be prosecuted, if caught. Shoppers have been trying to game the system ever since there was a system to game. However, many of these shoppers may be committing retail fraud without realizing that they are committing the serious criminal offense of fraud, which carries serious penalties.
One of the most common shopping frauds occurs when a person wears an item of clothing, then returns it. This practice, called 'wardrobing,' can be fraudulent depending on a store's policies. In extreme cases, individuals will re-buy an item they have worn in order to return the worn item with the new receipt. While stores struggle to detect these fraudsters, a former Mrs. America was arrested for doing that to Macy's last year.