A few months back, I got a good chuckle out of a strange notice posted on the Fifth Circuit's website about the clerk's office declining to provide change to cash-paying customers. After How Appealing's Howard Bashman poked fun at the new policy, the court's clerk Lyle Cayce explained the intelligent rationale for the change to the change policy.
Still, when I wrote a mixed review of the Fifth Circuit's website, I didn't expect a response from Cayce. And I really didn't expect the court to make changes in response to my criticisms.
But they did both.