The Better Business Bureau is a non-profit organization that makes hundreds of millions of dollars annually. Many people perceive it as a quasi-governmental agency. Some say it is a total scam.
Earlier this month, CNN Money reported that it reviewed the tax filings of 102 BBBs nationally and concluded that most of the $200 million annual revenue comes from the businesses it oversees. The report suggests that the BBB motto ("Start With Trust") is deceptive, selling accreditation to businesses and giving consumers the impression that it protects them when it does not.