Despite what you've been hearing for years, email isn't "dead" and it's not "dying." What is happening? Thanks to a bevy of new services, email -- once the universal online communication method -- has a very specific purpose.
The new hotness (which actually isn't that new): chat and instant-messaging programs, which allow employees in the same office to communicate with each other in real-time. There are a lot of different solutions, some corporate, and some not. Should your company try these out?