Everyone has seen that sign for the "complaint department" asking the complainer to pull his number from a grenade. There is also one that says, "Complaint Department --> 300 Miles." You get the idea, nobody likes to hear complaints.
This month's From The Managing Editor post is going to take that idea on, just a bit. Do I like complaining? Not particularly -- just ask my son. However, our user comments system, the place where we get many complaints and comments our readers may have, is actually pretty important to us.
So much so that sometimes, yes, I could almost say we love it.