When most people think of the Better Business Bureau, they think of consumer protection. After all, the BBB has a handy Scam Tracker to root out shady businesses and sales tactics. But the BBB might be most famous for its business rating system, where it provides grades for local shops and national chains based, ostensibly, on the level of customer service and amount of customer complaints.
Or perhaps infamous is the proper term there, after the BBB was nabbed in a pay-for-play scheme, handing out A's to stores that paid annual membership fees and F's to those that didn't. One of those high grades, an A-, went to a dummy company calling itself Hamas after the Palestinian nationalist group designated by many governments as a terrorist organization. Meanwhile, Leif's Auto Collision Centers -- "far and away the largest auto collision repair provider in Oregon and potentially the largest in the country" -- got an F. And now Leif's is suing the BBB to get its revenge and reputation back.