Umme-Hani Khan worked at Abercrombie & Fitch's Hollister-branded store in San Mateo, California, for approximately five months. She was an "impact associate," which meant her primary duties were in the stockroom. According to a press release by the Equal Employment Opportunity Commission, she was initially asked to match the colors of her hijab, or headscarf, to Hollister colors, which she did. In February 2010, however, she was fired for violating the company's "Look Policy," after the company changed course and ordered her to stop wearing her religiously required headscarf, which she refused to do.
As District Court Judge Yvonne Gonzalez Rogers succinctly stated, "It is undisputed that Khan was terminated 'for non-compliance with the company's Look Policy.' Khan's only violation of the Look Policy was the headscarf."