As noted in Part I of this two part series on the FindLaw Consumer Needs survey, FindLaw asked consumers about the legal issues they most often face in their everyday lives and how they deal with them. The respondents to our survey identified for us some of the most common legal issues they faced and what steps they took to address them.
When faced with a legal problem or question, most respondents to the survey, 59%, said they took just one action and that action was most often to contact a legal organization or a legal professional. Usually, that meant contacting a lawyer or a law firm.







