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Tracking Client Communications in the Digital Age

There are two major components to practicing law: handling the case so the client doesn't have to, and communicating with the client just what it is you're doing. Both can be overwhelming.

Now add the fact that you have to keep track of what you told the client just to make sure you're following best practices. This underscores something that every lawyer should know -- but not all lawyers do: documentation of client communications.

You've heard about the cloud, but what is it exactly? Simply put, someone else's computer. Or rather, computer farm. The cloud allows you to store and access a virtually unlimited amount of information remotely, without having to build up any of the infrastructure on your own.

The cloud isn't just going to transform the way people work, it already has. But the cloud also poses major legal questions. For example, how should attorneys apportion risk when negotiating cloud contracts? What privacy rights are afforded to documents stored in the cloud? Does information uploaded to the cloud count as an export?

You can't do it all yourself. If you're running a small or solo firm, you're going to have to bring in some help sooner or later. But, even if you're a wiz at the law, you might struggle with staffing and management.

To help you out, here are our top tips on finding and retaining the best talent, from the FindLaw archives.

Litigation against schools is nothing new. A dispute over school funding in Kansas, for example, has been going on for 27 years -- and it's currently threatening to upend the state's school system. The classic civil rights triumph, Brown v. Board of Ed., was, of course, about public education.

But for private schools, numbering over 30,000 and serving more than 5 million students, litigation has been rarer. And when it occurred, it was often the result of contract or employment disputes. That's no longer the case, however. The newest legal trend in private school litigation is student-led suits, as private school pupils lawyer up over disability, discrimination, and discipline disputes.

If you're handling a case with significant eDiscovery needs, it's impossible to go it alone. Even large firms and businesses will bring on eDiscovery counsel, vendors, and experts to guide them through the process.

When it comes to choosing your eDiscovery team, where should you start? Here are some simple guidelines.

Succession planning isn't easy. After all, no one likes to think about death, particularly their own.

While many adults can cope with their mortality long enough to put together a will or estate plan, when it comes of business succession planning, one of the biggest obstacles facing lawyers is convincing business owners to just get started. Here's how attorneys can help clients get over their inertia.

Forget dusting for fingerprints. Many of today's top investigators are focused on the digital realm. As data breaches continue to make headlines -- from the leaking of the Panama Papers to the hacking of major companies like Blue Cross and Sony -- more and more companies are turning to lawyers to determine what went wrong during a data breach, how to prevent cyberattacks, and what legal obligations are likely to flow from a breach.

When that happens, expertise in digital forensics is a must.

There's an endless supply of cute cat pics on Instagram. Facebook is great for finding out what your aunt thinks about Donald Trump. And Twitter is -- well, Twitter is still figuring things out.

But, while we use social media to connect, communicate, and consumer, these websites and services are actively changing the way we litigate, offering new sources of evidence and raising novel ethical issues.

A law firm is more than a collection of lawyers. Often, the staff keeps things running, handling case logistics, managing scheduling, and even researching and drafting. That is to say, your paralegals and legal assistants matter. A lot.

Here are FindLaw’s seven best posts on how to get the best paralegals and legal assistants around and how to make the most of the support staff you already have.

Mark May 16, 2016, on your calendar. That's the day that U.S. securities law will experience one of the biggest changes since the Securities Act of 1933. On May 16th, the S.E.C.'s "Regulation Crowdfunding" final rules go into effect, allowing everyday people to join investment bankers and venture capitalists to directly fund startup businesses.

It'll be a whole new work. Here's how attorneys can prepare.