As lawyers, we can receive up to 100 emails per day -- and that's on a slow day. Keeping track of so much email, and maintaining a clutter-free inbox can be a big job in itself -- before you actually even get to the content of the email messages.
How many of you have received an email that you weren't quite sure how to interpret? You're not alone. Without the benefit of the messenger's tone of voice, or expression, we end up projecting a tone on to the email message based on what we see on the computer screen.