Common Law - The FindLaw Consumer Protection Law Blog


Ford's Unsafe Touchscreens Class Action Ends in Settlement

These days, there's a touchscreen for everything -- your phone, fridge, soda fountain, restaurant menu. You can even FaceTime your dog while you're at work. And of course, all new cars come equipped with a touchscreen imbedded into the dash. Where you used to turn a knob or press a button, most of your car's functions can only be accessed through the touchscreen's menu options. So, you can see why it might be a problem if that touchscreen freezes. It's hard to defrost the windows in the winter or turn on the AC in summer if those buttons don't work.

These types of issues prompted a number of car owners to sue Ford after their vehicles' touchscreens weren't functioning properly. After years of litigation in the class action lawsuit, Ford has agreed to a settlement regarding its unsafe touchscreens.

Pfizer Fined $24M for Medicare Kickbacks

The pharmaceutical industry is very profitable and highly competitive. Like any industry, its players are always looking for ways to increase those profits. But sometimes they go too far. The Department of Justice says pharmaceutical company Pfizer has done just that by working a scheme to offer Medicare patients kickbacks for using their medicines. Now, the drug giant has agreed to pay nearly $24 million to settle the case.

California has approved over 4,000 low-income, medically-fragile children for in-home nursing care, all paid for by the state's Medicaid program, Medi-Cal. But a new lawsuit claims those children aren't getting the around-the-clock nursing care they require and are supposed to receive by law.

"The state's failure to arrange for in-home nursing also creates an enormous strain on families, which in turn can lead to job loss, broken relationships, and caregiver burnout," according to plaintiffs' attorney William Leiner. "Some parents are forced to face the unfathomable possibility that their children may need to leave the family home to obtain needed nursing care."

Car Insurance Scams

Getting in a car accident is bad enough. You have to deal with insurance companies, car repairs, and sometimes even injuries and medical bills. But what if your car accident was actually part of a car insurance scam? 

Even if you're not involved in the accident, you're likely still paying the price of car insurance scams in the form of higher premiums as companies pass the cost on to consumers. Below are some common forms of this type of fraud and how you can avoid them.

In the wake of the 2007-08 financial crisis, Congress created the Consumer Financial Protection Bureau, an agency tasked with protecting consumer rights when dealing with banks, credit unions, debt collectors, mortgage servicers, payday lenders, securities firms, and other financial institutions.

Part of the CFPB's mission is taking, compiling, and tracking consumer complaints in a massive database, a database that, as of this writing, remains publicly viewable, searchable, and even downloadable. But interim CFPB head Mick Mulvaney has indicated the agency may shut down public access to the complaint database.

There is nothing sacred to scam artists. From summer jobs and jury duty, to grandparents and puppies, scammers will use anything to separate you from your money. And now they're targeting 9/11 survivors.

After prompting from prominent U.S. senators and congresspeople, the Federal Communications Commission is now warning New Yorkers that scammers are using the September 11th Victim Compensation Fund in an attempt to con consumers.

None of us want to waste food. But one restaurant may have taken that good intention a bit too far when it used uneaten rice from a dine-in customer and sent it out on a delivery order. The man who received the recycled rice is now suing the restaurant owner, claiming he violated food sanitation laws.

Besides the ick factor of receiving re-used food, is it actually illegal?

Uber Sued by for Sending Unsolicited Text Messages

Have you ever been dumped, but then your ex keeps texting you? Or maybe you asked someone out, they said no, but they're texting you anyway. It's weird. And annoying. In a pair of class action lawsuits filed in Florida, Uber is the ex, and former drivers are crying foul.

LendingClub Sued for Misleading Customers About 'No Hidden Fees'

Picking the right lender, taking out loans, and trying to make your monthly payments is stressful enough. You shouldn't have to deal with unanticipated or dubious charges on top of all that, especially when the lending institution specifically states that you won't be charged those fees. In a rather satisfying turn of events, the FTC is targeting one such institution for doing just that, alleging the LendingClub misled customers with its "No Hidden Fees" claims.

It's almost May, meaning that many high school and college students are tracking down summer employment. And if you haven't found your summer job yet, you might be feeling a little desperate. But don't let that desperation cloud your better judgment. Scammers are looking to take advantage of online job seekers, especially via Google Hangout interviews.

The summer job scam, in one form or another, has been around for a few years, so here are a few tips and tricks to make sure you don't get scammed this summer.