Due to a possible steering shaft issue with a potential of corrosion, a huge recall of over 370,000 Ford cars will begin starting October 21, 2013 in North America. The recall will affect several car models, including Mercury Grand Marquis, Lincoln Town Cars, and Ford Crown Victorias manufactured and sold between 2005 and 2011.
According to a statement released by Ford in early September, only 15,000 cars in Canada may be affected by the threat of corrosion in the steering shaft. On the other hand, the majority of the Ford vehicles affected by the recall are in 21 U.S. states (and D.C.) Some affected states include:
Ford states that there have been no reported injuries or accidents in connection with this recall error.
If Your Car is Affected
There are two types of recalls - government initiated and manufacturer initiated. Regardless of who initiates the recall, however, the process is generally the same. Once notice is given, the manufacturer will have to remedy the malfunction or issue at no charge.
You could be affected by this recall if you:
The recall may affect your vehicle even if your car seems to be running fine. It's wise to allow your car to be recalled to ensure ultimate safety.
If you are the owner of a recalled car, you have rights and remedies. Monitor your email, phone, or snail mailbox for further instructions. Ford will first notify you, and once you receive notice you may have the recalled parts replaced free of charge. A reputable repair garage will inspect, repair, or replace additional questionable parts, but the extra services may not be covered by the recall.
Even if you are an owner in a state not listed, or if you just have any additional concerns, you can contact Ford at 1-866-436-7332.
The National Highway Traffic Safety Administration Vehicle Safety Hotline is also available: 1-888-327-4236.