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Have you noticed that inventory has been unusually low? Are your sales uncharacteristically lower than usual despite normal traffic and inventory turnover? Do you suspect employee theft or customer theft?
Whether its $5 or $50,000 that has gone missing, theft by an employee or a customer is a problem that should not be ignored.
What do you do if you notice theft at your business?
Did you know that employee theft makes up 35 percent of business thefts? In North America, employers lose eight times more money to employee theft than customer theft!
If you suspect an employee of stealing, you should:
If a customer is stealing from you, you may want to review your employee training.
Recently, Kim Kardashian discovered that her DASH store employees were so oblivious to theft that undercover customers were easily stealing products without any employees noticing.
Do your employees ignore customers and leave the store unattended? Do you provide training for employees to spot signs of theft? Do your employees know what steps to take if they suspect a customer is stealing? Do they even care if you're losing money?
Implement procedures, training, and incentive or warning programs to help your employees be better equipped and more motivated to deal with customer theft issues.