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FindLaw Answers: A Pretty Face (and More)

By Robyn Hagan Cain on August 21, 2012 4:01 PM

We could tell you that FindLaw Answers switched to a Paleo diet, took up Pilates, and got a glycolic peel. We could claim that it's been getting more sleep and drinking more water.

But honestly, the transformation is too substantial to attribute to exercise and diet.

The truth is that Answers got a face lift.

In July, FindLaw launched a spruced-up Answers platform, which makes it easier for users to browse for relevant questions and responses.

Pierre Zado is FindLaw's Team Lead for Community. We asked Pierre to explain how FindLaw Answers had changed. He said:

This new iteration takes advantage of new technologies to maximize the way users get the information they need. The new forum is full of rich, new features such as collapsible posts, tighter integration with our Learn About the Law content, and a new FindLaw Answers mobile site. As we roll out new features, this solution is poised to continue growing in 2012 and beyond.

Some of that -- tighter integration? -- made our eyes glaze over, so we asked Pierre to explain the changes in terms he would use with his grandmother. (No offense to our octogenarian readers; we were trying to save face.)

His response?

You know that feeling you get when you go online searching for the answers to a question you have and come up with nada? Well if you are like most people, you spend a few minutes clicking on some websites and then give up if you can't find what you are looking for. We re-launched our FindLaw Answers a few weeks ago to make it easier to find information.

Okay, that makes sense. And so does the new and improved FindLaw Answers.

It's still a one-of-a-kind community that brings professionals and consumers together to share information and knowledge about life's day to day legal problems, but now it's fully searchable. (With more than half a million messages on the Answers board, you'll be thankful for that improvement.)

If you haven't been to FindLaw Answers lately, check it out. Answers has a pretty new face, but there's plenty of substance behind the nips and tucks.

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