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Technology research firm Gartner has ventured into the world of litigation, releasing its first ever e-Discovery Magic Quadrant, an evaluation of 24 of the top vendors touting e-Discovery solutions.
A graphical representation of each firm's relative position in today's market, Gartner's report places each company in one of four categories: leaders, challengers, visionaries and niche players.
If you or your firm is in the process of purchasing and evaluating new software, the e-Discovery Magic Quadrant might be for you.
Gartner’s e-Discovery Magic Quadrant evaluates each vendor on its software’s ability to execute desired tasks and the company’s completeness of vision.
A firm’s ability to execute is determined by functionality, ease of use, customer experience, pricing, the likelihood that the company will continue to invest in its product, and its track record.
Completeness of vision is defined by the vendor’s ability to understand customer needs, its marketing and sales strategies, business model, and innovation.
Though the report doesn’t provide an in-depth analysis of each vendor, it does provide a basic explanation of why a firm was categorized as it was, along with a description of each vendor’s strengths and weaknesses.
It also indicates the type of vendor that a firm should select, depending on its needs, size and technological readiness.
All in all, Gartner’s e-Discovery Magic Quadrant appears to be a useful tool in evaluating a large cross-section of the current software market. And without ties to any particular vendor, it appears to be one of the more neutral analyses available.