Technologist - The FindLaw Legal Technology Blog

New Call Screening From Google Fights Robo Calls

Google will take your call.

That's basically what Google Call Screening does. It's a smart phone version of voicemail with an AI twist.

But there's a buzz about the new service, which Google recently announced as part of its AI-driven features and products. It fights robo calls with robo answers.

Robo Calls

If you are getting robo calls from everywhere you don't know, you can blame hackers for that. When they got into billions of Yahoo, Facebook, and other accounts, you didn't think it was just about identify theft did you?

Google has an answer for that: robo answers. Google Call Screening, which will debut on new Pixel phones, answers those annoyingly endless robo calls.

It sounds like this: "Hi, the person you're calling is using a screening service from Google, and will get a copy of this conversation. Go ahead and say your name, and why you are calling."

If the caller responds, it is translated into a text message on the phone for the user to answer -- or not. So yeah, voicemail.

Robo Answers

Granted, it is an upgrade from simple voice-recorded answering machines. The program distinguishes between unknown and known numbers.

But it would be cooler if your robot could give sassy answers to those annoying callers. Siri does that when someone asks a silly question.

That would probably scare off a few robo callers and annoying people, too.

Related Resources: